No waiting for you! Here are all 6 Foundations of Great Service videos for you to watch whenever you like.
 
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Foundations-of-Great-Service-Spot-02
 
Fast Tracking Foundations
 
Whether you want to skip ahead to a particular topic or you're just skimming for ideas you can use, I won't hold you back.

 

Jump directly to any class you like using the links below, and check your email inbox for the related notes and resources for each class! 

 

 
 
Class 1: Vision and Values
 
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Mat at his desk
 
 
 
Class 2: Selecting Software
 
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Post-It Notes on a board
 
 
 
Class 3: Hiring the Team
 
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An incomplete Sydney Harbour Bridge
 
 
 
Class 4: Effective Self-Service
 
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Man selecting from vending machine
 
 
 
Class 5:Measuring Customer Service
 
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A blue toned line chart
 
 
 
Class 6: The Customer-Centric Business
 
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An illustration of Copernicus
 
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