---
title: Peek inside the Fall Product Update 👀
---

Explore all the big upgrades that just landed in your Inbox

|     Hi friend,  Hundreds of customers joined us this week for the reveal of our first-ever seasonal product release: Collecting and Connecting Dots. It's a collection of new Help Scout features that can save your team hours in the queue and bring better context to every conversation. Couldn’t make it? No worries! Watch the quick recap and see how to: Get company-level context for every contact & conversation Manage Stripe payments directly from Help Scout Customize the queue for faster triage and organization Automate workflows with customer properties Resolve 70%+ of routine requests with AI Answers …and a whole lot more. Watch Now After you check it out, we'd love to know — what's one thing you'd like us to build next? Hit reply and share your thoughts! Thank you for being a customer.   Your friends at Help Scout 68 Harrison Ave Ste 605 PMB 78505  •  Boston, MA 02111 view in your web browser  \|  unsubscribe The only people-first customer support platform. © 2025 Help Scout |
| --- |